Smart orchestration of workflows, decisions and cross-platform actions.
AI automation replaces repetitive workflows, freeing your team to focus on high-impact work.
Finance, Banking, Logistics, Retail, Marketing, Automotive
Banking, Finance, Insurance, Healthcare, Retail, Manufacturing, Telecom
Banking, Finance, Insurance, Retail, Telecom, Logistics, E-commerce, Healthcare
Banking, Insurance, Retail, Healthcare, Logistics, Telecom, Utilities
Banking, Insurance, Finance, Healthcare, Legal, Manufacturing, BPO
We help banks and insurers address slow lending steps, onboarding delays, back-office workload, fraud and verification bottlenecks, high customer enquiry volumes, and compliance pressures so service is faster, accuracy improves, and teams stay focused on higher-value work.
We help logistics companies and retailers overcome slow order handling, inaccurate stock updates, delivery coordination issues, returns backlog, and high customer enquiry volumes, so operations stay reliable, teams react faster, and service is consistent across every channel.
We help finance departments, accounting teams, and BPO providers address slow reconciliations, manual invoice handling, repeated data entry, approval bottlenecks, reporting backlogs, and high enquiry volumes so work moves faster, errors are reduced, and service levels stay consistent.
We help healthcare providers and pharmaceutical organisations address appointment backlogs, patient enquiry pressure, manual record handling, supply and inventory issues, and strict compliance demands so information flows smoothly, response times improve, and service quality remains consistent.
We help HR teams address slow hiring steps, onboarding delays, repeated data entry, document handling, policy enquiries, and employee support requests so processes move faster, information stays accurate, and people get the answers they need without waiting.
Discover how our AI-powered solutions help leading banks and insurers reduce costs, improve service, and stay ahead of compliance demands.
Reduced average handling time by 63% using Conversational AI for first-level claims triage — freeing up human agents for complex cases.
Implemented a smart onboarding assistant that guided customers through KYC verification, reducing drop-offs by 42% and boosting activation rates.
Developed a real-time virtual assistant for fraud notifications and user verification — improving response times by 70% and reducing call center load.
We help businesses tackle real operational challenges through intelligent automation. Whether it’s transforming customer service, streamlining internal processes, or digitizing contract workflows, our solutions are built to deliver speed, accuracy, and measurable impact.
At Digitech Consult, you gain more than a service provider — you gain a strategic partner. We combine engineering expertise with business insight to deliver smart automation solutions that truly make an impact. From increased efficiency to greater adaptability, our work is built around measurable results and long-term value.
Our mission in DigiTech Consult LTD is to help your business find the right balance of human vs. robot in the separation of duties and enable people to achieve their most fulfilling position in your company. We properly identify the value-added from the automation opportunities and then find the right automation. Companies can also rely on us to support them in the process of automation adoption by the employees as well as further technical support.
Founder and CEO
An in-depth look at cutting-edge developments and success stories from Bulgaria’s robotics and automation ecosystem.
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“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes.
Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”
